At A&M Market, we believe in providing our customers with the best possible shopping experience. As part of our commitment to customer satisfaction, we have implemented a clear and transparent refund policy. This policy outlines the guidelines and procedures for requesting a refund for your purchase.

Eligibility for Refunds

In order to be eligible for a refund, please note the following conditions:

  • The item must be returned within 30 days of the original purchase date.
  • The item must be in its original condition, unused, and in its original packaging.
  • Proof of purchase, such as the order number or receipt, must be provided.

Refund Process

If you meet the eligibility criteria, you can initiate the refund process by contacting our customer support team. They will guide you through the necessary steps and provide you with a return authorization number.

Once you have received the return authorization number, please securely package the item and include the return authorization number on the package. Ship the item back to us using a trackable shipping method.

Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. If the item is approved for a refund, we will process the refund to your original method of payment within 5 business days.

Exceptions

While we strive to provide refunds for all eligible returns, there are certain exceptions to our refund policy. These exceptions include:

  • Items that have been used, damaged, or are not in their original condition.
  • Items that are not returned within the specified timeframe.
  • Items that are non-refundable or marked as final sale.

Contact Us

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. They are available to assist you and provide further clarification.

Thank you for choosing A&M Market. We value your satisfaction and are committed to ensuring a positive shopping experience for all our customers.